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T222   Introduction to IP Networking and Internet Services
for the Service Provider Staff

Description: A course designed for service provider staff who need a solid foundation in the fundamentals of IP networking and Internet Services.

Who should attend: Anyone who are involved in planning, implementation, marketing, customer service, and operations of Internet and IP services.

Course Duration: 2 days

Prerequisites: None

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COURSE OUTLINE

Section 1:
INTRODUCTION

1.1 HISTORY: SURVIVING NUCLEAR WAR
1.2 DATA COMMUNICATIONS BASICS
1.2.1 Local Area Networks
1.2.2 Wide Area Networks
1.2.3 Switches and Routers
1.2.4 Physical Network: Copper, Coax, Optical, Wireless
1.3 BIT, BYTES AND PACKETS

Section 2:
DATA COMMUNICATION PROTOCOLS AND STANDARDS

2.1 STANDARDS MAKING
2.1.1 ISO
2.1.2 IETF and RFCs
2.2. PROTOCOLS
2.2.1 ISO OSI 7-Layer Model
2.2.2 The Internet Protocol Suite

Section 3:
INTERNET PROTOCOL

3.1 IP ADDRESSING
3.1.1 IP Address Notation
3.1.2 Host and Network ID
3.1.3 Class A, B, C, D and Classless Addresses
3.1.4 Subnet & Subnet masks
3.2 THE IP PACKET
3.2.1 IPv4
3.2.2 IPv6
3.3 DOMAIN NAME SYSTEM (DNS)
3.4 ADDRESS RESOLUTION PROTOCOL (ARP)
3.5 DYNAMIC HOST CONFIGURATION PROTOCOL (DHCP)
3.6 BOOTSTRAP PROTOCOL (BOOTP)
3.7 INTERNET CONTROL MESSAGE PROTOCOL (ICMP)

Section 4:
TCP & UDP

4.1 CONNECTION-ORIENTED AND CONNECTIONLESS COMMUNICATIONS
4.2 PORTS AND SOCKETS
4.3 TRANSMISSION CONTROL PROTOCOL (TCP)
4.4 USER DATAGRAM PROTOCOL (UDP)
4.5 REAL-TIME TRANSPORT PROTOCOL (RTP)

Section 5:
ROUTING PROTOCOLS

5.1 ROUTING AND SWITCHING
5.2 RIP
5.3 OSPF
5.4 BGP
5.5 LAYER 3 SWITCHING

Section 6:
THE INTERNET

6.1 HOW THE INTERNET IS BUILT
6.2 OVERVIEW OF MAJOR COMPONENTS AND NETWORKS
6.3 INTERNET SERVICES
6.4 FUTURE OF THE INTERNET

Section 7:
APPLICATIONS

7.1 WORLD WIDE WEB (WWW) AND HTTP
7.2 E-MAIL: SMTP, POP3, MIME.
7.3 FILE TRANSFER: TELNET, FTP, TFTP, NFS
7.4 NETWORK MANAGEMENT: SNMP, SNMPv2
7.5 PING
7.6 E-COMMERCE

Section 8:
INTERNET SECURITY

8.1 BUILDING FIREWALLS
8.2 PROTECTING THE SERVICE PROVIDER NETWORKS

Section 9:
CONVERGENCE

9.1 Voice over IP
9.2 IP on Cellular Networks: 3G and beyond
9.3 Video over IP

Section 10:
FUTURE TRENDS AND WRAP-UP


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