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Telecom Overview

T105 Fundamentals of Telecommunications

Description: This interactive seminar is specifically geared to both new and seasoned personnel in the telecommunications industry. The offering is designed to give attendees with or without a technical or engineering background a complete "broad-based" understanding of the buzzwords, technologies and concepts. Attendees will be given an overall understanding of the industry and where it is headed.

Learning Objectives:
Better understand the makeup of the telephone industry.
Broaden their conceptual view of the telco lingo.
Gain a better understanding of the connectivity of the local, long distance and wireless services.
Have an expanded “big picture” of telecommunications.

Who should attend: Anyone involved in telecommunications planning, implementation, marketing, customer service, and operations.

Course Duration: 2 days

Prerequisites: None

COURSE OUTLINE

Section 1:
Development of the Telco Network
1.1 Beginning of Telephony
1.2 Manual Centralized Switching
1.3 Advent of Trunks
1.4 Automatic Central Offices are Born
1.5 Host/Remote Switching Configuration
1.6 Tandem Switching
1.7 The Telephone
1.8 The Line
1.9 The Central Office
1.10 The Trunk
1.11 Facilities…T1, DS1, T3, DS3, Fiber, SONET, etc.
1.12 A Typical Telephone Call
1.13 Switching Network Hierarchy
1.14 Common Language Location Identification (CLLI) Code
1.15 Numbering Plan Administration
1.16 Types of Calls
1.17 The 1996 Telecommunications Act
1.18 The Competition Trilogy
1.19 Industry Players…ILEC, IXC, ISP, etc.
1.20 A Whimsical Look at Telephony
1.21 Terminology
1.22 Summary of Key Concepts1. Public Switched Telephone Network (PSTN)

Section 2:
Telco Structure and Services
2.1 Beginning Structure
2.2 Structure of the Bell System
2.3 Pre-Divestiture Revenue Sharing
2.4 Telephone Company Operations
2.5 FCC and State Regulatory Agencies
2.6 Modified Final Judgment (MFJ)
2.7 Breakup of the Bell System
2.8 Post Divestiture Corporate Structure
2.9 BOC Reorganization
2.10 Local Access Transport Area (LATA) Map
2.11 Other Divestiture Impacts
2.12 Post Divestiture Network
2.13 The Ordering of Access
2.14 Access Services
2.15 Telco Services
2.16 Terminology
2.17 Summary of Key Concepts

Section 3:
Transmission and Switching
3.1 Signaling Types and Characteristics
3.2 Analog and Digital Transmission
3.3 Transmission Media
3.4 Digital Signals and Bit Rates
3.5 Bandwidth
3.6 Multiplexing
3.7 Switching
3.8 Terminology
3.9 Summary of Key Concepts

Section 4:
Fundamental Variety Pak
4.1 Operator Services
4.2 Directory Assistance
4.3 Billing Activities
4.4 Private Branch Exchange (PBX)
4.5 Central Exchange (CENTREX)
4.6 Common Channel Signaling 7 (CCS7)
4.7 Toll-Free Database Services
4.8 Intelligent Network Offerings…CLASS, LIDB, LNP, etc.
4.9 Wireless Communications…Cellular, PCS, ESMR, 3G, etc.
4.10 A New Telephony Landscape
4.11 Emerged Technologies…FR, ATM, DSL, IP, VOIP, etc.
4.12 Terminology
4.13 Summary of Key Concepts

Section 5:
Supporting Handouts

Section 6:
Acronyms and Glossary

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