T102 Telecommunications Overview
Description: This one-day seminar is designed to provide a high-level “big picture” understanding of the components of the local, long distance and wireless telecommunications network. .
Learning Objectives:
 Better understand the makeup of the telephony network and operations.
Broaden their grasp of the ever-growing telecommunications terminology.
Gain a better understanding of the connectivity of the local, long distance and wireless networks.
Better understand the service provisioning and billing segments relative to the telephony environment.
Have a better understanding of the various evolving/emerging technology offerings.
Who should attend: Anyone using access services or involved in access service provisioning, planning, implementation,
marketing, customer service, and operations.
Course Duration: 1 day
Prerequisites: None
COURSE OUTLINE
Section 1:
Evolution of the Telecommunications Network
1.1 Network Components
1.1.1 Manual Centralized Switching
1.1.2 Advent of Trunks
1.1.3 Automatic Central Offices are born
1.1.4 Host/Remote Switching Configuration
1.2 Tandem Switching
1.3 Common Language Location Identification (CLLI)
1.4 Numbering Plan
1.5 FCC and State Regulatory Agencies
1.6 Terminology
1.7 Summary of Key Concepts
Section 2:
Switched Access
2.1 Modified Final Judgment (MFJ)
2.2 Local Access Transport Areas (LATAs)
2.3 Feature Groups A, B, C & D
2.4 Equal Access and Presubscription
2.5 Access Charges/Rate Elements
2.6 800/888/877/866 and 900 Access Services
2.7 Directory Assistance
2.8 Wireless Communications
2.9 Tariffs – local, state and federal
2.10 Terminology
2.11 Summary of Key Concepts
Section 3:
Special Access
3.1 The Private Line and/or Special Access Thinker
3.2 Service Descriptions
3.3 Service Configurations
3.4 Rate Elements and Charges
3.5 Network Channel / Network Channel Interface (NC/NCI) Codes
3.6 Multiplexing/Hubbing/Bridging
3.9 Terminology
3.10 Summary of Key Concepts
Section 4:
Service Provisioning and Billing
4.1 The Ordering of Access Services
4.2 The Ordering and Billing Forum (OBF)
4.3 Access Service Request (ASR)
4.4 Interchange Customer Service Center (ICSC)
4.5 Service Orders/Service Order Process
4.6 Billing of Access
4.6.1 AMA Recordings
4.6.2 Meet Point Billing (MPB)
4.7 An Evolving Telephony Tour
4.7.1 Winds of Competition
4.7.2 Local Interconnection
4.7.3 Local Number Portability
4.7.4 Universal Service Reform
4.7.5 Merge-a-Mania
4.7.6 Competition and Convergence
4.7.7One Stop Shopping
4.7.8 Data Network Technologies
4.8 Terminology
4.9 Summary of Key Concepts
Section 5:
Acronyms and Glossary
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